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CUSTOMER CARE
Have any questions or concerns? We’re always ready to help! Call us at 281-499-4488 or send us an email at info@theyukongroup.com
FAQ
Frequently asked questions
Yukon Remodeling
Yes, we can send our staff to your home to perform measurements for your home remodeling projects. For us to schedule the site visit, we suggest you visit our showroom to see and select the products for the project, and then we will schedule the site visit.
We commit our time and travel distance for the site visit, hence, a small fee will be charged for the site visit. However, this fee will be credited toward the project cost once we have your commitment for us to serve you.
It usually take 1 to 2 weeks to plan, gather materials, and schedule a working team to work on your home.
We dedicate our teams to take on each specific project from start to completion without pausing in between.
Yes, our Flooring and Cabinet products carry limited manufacturer’s warranty. However, the length of warranty varies based on each type of products.
We encourage our customers to visit our showroom to see our extensive collections of home remodeling materials so that you will have more options for your home remodeling ideas. However, our showroom staff should be able to provide you with a rough estimate of the work you want us to do in your home.
Yes, we have more than 14 years of experience installing floors and home remodeling. Our staff in the showroom can provide you with professional advice for your home remodeling project.
We are well aware of home-remodeling work have to be up-to-code, we only hire qualify workers who have the experience and credentials to perform related work in your home.
We mostly serve the Greater Houston (Harris County), cross-county might be subject to a trip charge.
Older flooring may not be able to find the matching materials for the repair. Please contact us so that we can find a better solution for you.
Other than Flooring materials, are there any other building materials Yukon carries?
A: We have a wide selection of laminates, SPC, WPC, engineered HW, countertops and tiles. We also carry European as well as traditional cabinets, vanity, and prefab shower doors. Please visit our showroom in Stafford to see our products.
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